FAQs

Frequently asked questions for Kentico training courses and certification.


No, just fill in the form with your company’s information below the login form. After the purchase, you will receive your invoice automatically.

You can buy any training course you need online via a payment gateway, or you can contact our sales team who will process the order for you. If you are a Kentico Xperience Solution Partner, you have several free offers and discounts. Log in to the Partner Portal to purchase the course you need.

Currently, we are offering training for Kentico Xperience version 11, 12, and 13. If you need access to the older versions, please contact us with your request.

We currently offer 3 courses for developers. Kentico Xperience for Developers teaches how to develop Kentico 12 or Kentico Xperience 13 websites using MVC development. The Kentico Xperience 12 version of this course teaches how to develop the live site application with ASP.NET full-framework MVC 5; the Kentico Xperience 13 version shows how to develop the website using the ASP.NET Core. Kentico 12 Portal Engine for Developers teaches using the Kentico Portal Engine. (The course was called Developer Essentials on the Kentico 10 or 11 Portal Engine models. The Kentico Customization for Developers course explains how you can customize the Kentico application and covers topics relevant to Kentico 12 and Kentico Xperience 13. (The course was called Advanced Developer on the Kentico 10 and Kentico 11 versions.)

For marketers, we currently offer 2 courses for the Portal Engine model, Content Admin Essentials and Online Marketing Essentials, and Kentico Xperience for Marketers and Editors. You can learn more about these on our website.

For our business courses (Content Admin Essentials, Online Marketing Essentials, and Kentico Xperience for Marketers and Editors) you do not need anything, just a computer with an internet connection. You will be provided with a hosted training website at the beginning of your course.

For Kentico Portal Engine for Developers, you need developer environment to install and run Kentico, i.e., access to project files, IIS, and SQL Server (at least the Express edition). Even though it's not necessarily needed, we recommend you have installed also the programs listed for the Customization for Developers course.

For Kentico Customization for Developers course,Visual Studio 2017, SQL Server or SQL Express 2017, SQL Management Studio, and Microsoft .NET 4.6 or 4.7 (or 4.8 for version 13) are necessary.

For Kentico Xperience for Developers, Visual Studio 2017, SQL Server or SQL Express 2017, SQL Management Studio, and Microsoft .NET 4.6 or 4.7 (or 4.8 for version 13) are necessary.

Content Admin Essentials, Online Marketing Essentials, Kentico Xperience for Marketers and Editors, and Kentico Portal Engine for Developers should take about 8 hours of your time each. The Kentico Xperience for Developers and Kentico Customization for Developers course takes usually at least 10 hours, depending on your familiarity with Kentico Xperience and experience with .NET or .NET MVC 5/.NET Core development.

However, you can always pause the courses and work at your own pace. All materials are available to you after you finish the course so you don't need to copy the texts of visuals.

Yes, all the course materials are also available after you finish the course.

All our courses are e-learning-based and you can access them after logging in to our e-learning portal here on xperience.training.kentico.com. They are self-paced and can be paused at any time.

You can register for any course available by filling in the registration slot in the URL you received when you ordered Kentico Xperience training.

No, you will be provided with a training website (online instance for business courses and locally installed instance for developer courses) in the introduction module of all the courses.

To prove that you have successfully finished Kentico Xperience training, you will get a course completion certificate after finishing any course.

If you want to become an internationally recognized Kentico Xperience Certified Developer or Certified Marketer, you can attempt to pass developer or marketer certification. However, we strongly recommend that you get some further Kentico experience beyond the course content before attempting to pass the exam, as these exams will test advanced knowledge and skills.

Note that Kentico Xperience and Kentico Kontent certification benefits are counted for partner programs of that specific product only, i.e., Kentico Kontent certification doesn't add any partner points in the partner program and vice versa.

Your training URL for registering training attendees is valid for 12 months after the purchase.

If you cannot find your training URL, you can always contact us, and we will send it to you. However, we strongly recommend that you save your URL so that you can use it whenever you need a new training registration.

If you make a typo in your attendee’s e-mail or choose a wrong course, please contact us and we will change the registration for you. If you make a mistake in the attendee’s name, you can always correct it after logging in to your e-learning account here on xperience.training.kentico.com.

After you receive your new URL, you can only see one slot. If you need to register more attendees, just click the Add attendee button and next slot will appear.

If you are sure that the registration slot has been filled in correctly, please check the spam/junk folder of your e-mail. If you cannot find any e-mail with e-learning credentials or summary of your registration there, please reach out to the training team. Also, keep in mind, that if you already have an account here on xperience.training.kentico.com, you won't be sent new credentials, only the new course will be added to your account.

If this happens, do not hesitate to contact our training team right away. Before reaching out to us please make sure that the registration slot is filled in with the correct information.

If you need to change your personal information, please contact us. We can fix typos in your name. For changing the email address, we need you to contact us from the old email address so that we know the request is valid. Merging accounts is not possible.

If you do not receive any email within 15 minutes after you request your website, please check your junk mail or spam folder. If you do not have the email in the junk mail, please contact us.

You can always generate your training website in the introduction module of the course or on this website.

By default, your training website is available for 30 days for version 13 and 12 courses, 14 days for older versions of the course. Before its deletion, you will be sent an e-mail in which you can extend your website. If you need another website, you can always generate it in the introduction module of the course or here.

If your website dashboard is empty, you can always add the applications by clicking the Edit the dashboard button in the lower right corner and then clicking the + button that appears on your dashboard.

If you see all the exercises already finished on your training website, it is possible that your website is in the Online Marketing Essentials mode. To check this, look in the upper left corner, next to the Home button, where you can also switch back to Content Admin Essentials.

No, unfortunately, once the website has been deleted, it cannot be restored. However, you can always generate a new training website in the introduction module of the course or here.

If you come across this issue, do not hesitate to contact us right away. If you need to continue with your training in spite of this problem, just use the arrows in the upper left corner to skip the test.

Absolutely! To find out more about the digital marketing features in Kentico Xperience, check out the Resource hub for marketers.

To use the license key you have downloaded in the course, please go to the Licenses application in your locally installed instance and remove all the existing licenses. Then add the new license key from the developer course.

To prove that you have successfully finished Kentico Xperience training, you will get a course completion certificate after finishing any course.

If you want to become an internationally recognized Kentico Xperience Certified Developer or Certified Marketer, you can attempt to pass developer or marketer certification. However, we strongly recommend that you get some further experience with Kentico Xperience beyond the course content before attempting to pass the exam, as these exams will test advanced knowledge and skills.

No, you will be sent a free re-certification voucher automatically as long as you are certified for the latest version at the time of the release of the new version. This means that if you are Kentico 10 Certified Developer at the time of the release of version 12 exam, you are not entitled to a free re-certification voucher.

If you are sure that you are entitled to a free re-certification voucher and certified for the latest version at the time of the release of the new version, please contact us.

Your certification will be shown in the Partner Portal within 3 working days after you pass the exam. If you are not listed as a certified developer/marketer after this period of time, please reach out to us.

No, we share the questions neither with successful nor with unsuccessful exam attendees and it is strictly against our policy to copy and share the questions further.

You can get certified both as developer and marketer for versions 11, 12, and 13.

For certifications on Kentico Xperience 13, your certificate expires after two years.

For older Kentico Xperience versions, your certificate never expires, you will be always a certified developer or marketer for the specific version.

Yes, you will be automatically given a free exam seat for the exam after you pass the advanced course. However, we strongly recommend that you get some further experience beyond the course content before attempting to pass the exam, as these exams will test advanced knowledge and skills.